Comments on: Site Review: Nothing But Costumes

By: margie l

margie l — Sun, 29 Jan 2012 23:20:29 +0000

I too am one that got scammed by this company. I ordered a costume for my pet October 2011. I paid for express shipping. Four days before Halloween I called to be told this item was discontinued and I would receive a refund of my 40+ dollars the next week. It is late January 2012. I have been unable to reach them or receive a response from them. I reported this to the BBB. It is pending but still no response from the company to me or the BBB. Guess I was the fool this time.

By: Debra Guevara

Debra Guevara — Fri, 27 May 2011 20:53:53 +0000

Hey this is kind of of off topic but I was wondering if blogs use WYSIWYG editors or if you have to manually code with HTML. I’m starting a blog soon but have no coding know-how so I wanted to get advice from someone with experience. Any help would be greatly appreciated!

By: Floria

Floria — Wed, 03 Nov 2010 21:07:04 +0000

THEY SUCK! I ordered on Oct 15 2010 and doubled my order by accident. Mark deleted the second order and assured me money would not be taken out of my account. B.S. it was taken out and took me a few more days to get that back. It had to take me telling him that I talked with my bank. By the 22nd of Oct they still had not mailed my order. I ordered costume that comes with veil and bouquet. I called/emailed them a few times about mailing in time. By the 22nd they still haven’t located wig, said its in one of their boxes somewhere. I told them if they can not find the wig to mail costume and refund wig. My order is shipped on the 25th priority mail. I get it on the 28th. I open package and find that my costume is not even sealed, so think it wasn’t new, my wig is not in the package and my bouquet is not even the one that comes with the costume. I emailed them 2x and called and left messages for refund of wig. I call now and get voicemail right away. Its now 11-03rd and still have not heard back from them by email or phone. I think this is what they do every year to people. Take their money and ditch the lines of communication after their busiest time of year. DO NOT BUY FROM NOTHING BUT COSTUMES!

By: Olga

Olga — Mon, 01 Nov 2010 19:54:58 +0000

THIS SITE IS THE WORST EVER! A friend of mine ordered a costume for a halloween, they did not send it on time, then they charged extra $15 for changing it for 2 day shipping, finally they delivered it 2 days after the holiday! When we tried to call them, nobody told us anything, even did not want to tell their names!!!!!!! No record at all! No customer service!!! Very rude!!! Don’t buy anything from this site!!!

By: Christina

Christina — Wed, 27 Oct 2010 02:37:20 +0000

If only I’d seen this site before placing my order on nothingbutcostumes.com. I ordered Oct 17th, paid for expedited shipping and after 8 days I finally got a notice that a tracking number was created today (the 26th)–too late for the Halloween Party. The tracking number I received–I went to USPS to enter it and it said it hasn’t necessarily been shipped today, just that someone printed a label from their website today, whether or not it went out today they have no record of as of yet. I’ll be really ticked if it doesn’t show up at all and I don’t get a refund. I hope this “company” closes down.

By: Christopher Fry

Christopher Fry — Sun, 21 Mar 2010 16:07:42 +0000

I had contacted the BBB regarding this incident. They had made contact with the site owner and the owner said they should refund the money by December 21st. Its now March 21st and I still havent been refunded my money. I contacted the BBB again and they said they cant do anything else. I know we are all frustrated so here’s another website to make other shoppers aware of this site. http://www.resellerratings.com/store/Nothing_But_Costumes

By: Sara B

Sara B — Fri, 19 Feb 2010 16:51:42 +0000

DO NOT BUY ANYTHING FROM THEM!!! THEY ARE THEIFS!!
I ordered a costume that said was in stock in OCTOBER – two weeks before Halloween. 4 days before Halloween I checked the site to see where my item was, to check on tracking info and the status still said “processing” although the money was already out of my account. I called and emailed and was given some bogus story they offered to refund my money. IT NEVER HAPPENED. MY ITEM NEVER CAME & IT IS FEBRUARY and after monthly contact — not by the BS phone number on their website but by their direct number listed on my bank statment and NUMBEROUS emails — I am still getting the run around from these people. Worst so-called company and customer service ever!!!!!!!!!

By: Bri

Bri — Wed, 10 Feb 2010 22:38:10 +0000

AWFUL SITE! They never sent my costume, acknowledged that they would refund me, now won’t respond to my emails and still owe me money. They have no working customer service phone, it just refers you to their email. Scam site. DO NOT BUY FROM!

By: Christopher Fry

Christopher Fry — Mon, 30 Nov 2009 22:03:48 +0000

I would not recommend nothingbutcostumes.com. I placed an order on October 21st. I opted for the 5-7 day shipping. Its November 30th and I still havent received the item. When I log into their site it still says “processing”. I have sent several emails since they “dont accept phone calls at this time”. I haven’t heard back from helpthem in almost a month, but they took my money. SHOP SOMEHWERE ELSE.

By: Christopher Fry

Christopher Fry — Thu, 19 Nov 2009 19:55:23 +0000

I would not recommend nothingbutcostumes.com. I placed an order on October 21st. I opted for the 5-7 day shipping. Its November 19th and I still havent received the item. When I log into their site it still says “processing”. I have sent several emails since they “dont accept phone calls at this time”. I haven’t heard back from helpthem in almost a month, but they took my money. SHOP SOMEHWERE ELSE.